Home - Envirotrend, eco-friendly, designer shopping bags, green bag alternative

Please browse through our help section to find an answer to your question.

How to Order

Step 1: Adding items to your bag

Browse through the website and click on a product image for more detailed
information.

Select the quantity you would like to order and click on the "add" button.

If a specific product is currently out of stock or has been sold out, ‘sold
out’ will be displayed in the description.

If you want to add more items to your cart click the "continue shopping"
button.

Step 2: Your shopping cart

To amend the quantity * Change the number in the "Qty" box * Select the
"Change Qty" button. * The cart will update your order.

To delete an item from your cart

* Change the quantity to zero (0) next to the item you wish to remove.

Click the "Change Qty" button to update your order before proceeding to the checkout.
When you are happy with your selections, click the "Complete Order" button and complete your contact, delivery and payment details.

Step 3: Checkout - Contact & Delivery Details (Secure Area)

Our checkout will prompt you to enter your contact and delivery details.
Once you have completed all the fields marked with an asterisk (*), please select
the "Next: Shipping Method" button. Please make sure your email address and
phone number are correct.

The next window will display your contact & delivery details in a secure
area and you will notice the security lock in the bottom right hand corner of
your browser. The security lock ensures your order & payment details are
encrypted and remain secure over the internet.

Step 4: Confirm details

It is important that you confirm your order, then complete the payment
details. Please check your order and payment details carefully. When you are
satisfied with the information please select the "Next: Payment Details"
button.

Step 5: Payment Details

Complete your credit card details, ensuring that all the fields marked with
an asterisk (*) are completed. Click “Submit Order”.

When we receive your order, we will send you an email and invoice with your
order details attached. If there are any problems with your order please
contact us on (07) 3700 9449.

Deliveries / Shipping

Standard Delivery within Australia * Standard delivery for Australian orders
is by Australia Post surface mail and generally takes 3-7 business days.
Please note, your parcel must be signed for upon delivery so please nominate
an address for shipping where you will be during business hours. We can ship
to P.O. Boxes. * Freight charges are calculated by cubic weight using
Australia Post's standard national postal rates. This amount can be seen
before you fill in your credit card details on the online shop. A handling fee of $3.50AU
applies to all orders.

International Deliveries * Standard delivery for International orders is by
Air Mail and generally takes 7-14 business days. Standard delivery for New
Zealand orders is by Australia Post air mail and generally takes 5-10
business
days.

* Freight charges are calculated by actual weight using Australia
Post's standard international postal rates. This amount can be seen before you fill in your credit card details on the online shop.

Late Deliveries

If you have not received your order within the days specified please contact
ENVIROTREND on (07) 3700 9449.

Returns

To read the ENVIROTREND returns policy click here.

GST / taxes

A charge of 10% GST is included in the retail price shown.

No GST on international orders

Currency

All prices are shown in Australian dollars.

Privacy Policy

To read the ENVIROTREND privacy statement please click here.

Terms & Conditions for Online Trading click here.